REFUND policy

Refund Policy

Our product is digital and intangible that mean it can't be returned. Osiz Technologies don't provide issue refund after product purchased or downloaded. You are responsible to understand in buying script. Purchasing a web product from us that meet all product policy and refund policy. You are agree to understand and purchase our product that no purchased product can be returned and get any refund. This policy includes plug-in, license fee and renewable product.

Installation issue

If you have own server and configure by yourself, Osiz Technologies do not charge any fees for set up server payment. We are getting server installation fee as well as our rates. Osiz Technologies do not offer server setting up cost. Our customer have own responsibility to setting up their server. We will claim customer responsibility with server installation.

We will analysis all issue during installation before move to refund. If it is true, Our Company will offer you refund for;

File not received

If you do not receive file after making purchase deal, you should ask file from our sales representative or support team by email or phone call. We will claim refund for 15 days.

Unable to unachieved

If the file can't download and unzip as well, you can ask us for refund claim. We will check the file source that you downloaded from the account and if the problem still exist. We will send new download link and enable to download your file in your area. If you need refund, we will analysis this case and if it is true, we will consider to refund.

Problem functional

If your model does not work well, you can ask our team and fix the issue. We will fix it immediately.

Support issue

If you not receive any support after monthly subscription, we will fix the product and you will get refund.

Refund Policy for Website Development Services

Osiz technologies undertake all projects under the purview of Milestones that dictate the direction / road-map followed by the project. Osiz technologies accepts all Web Design/ Development/ Applications projects upon a complete analysis and creation of a complete scope document, in order to make sure that teams have complete understanding of the work needed to be done, elimination possibilities of a project cancellation / reversal / dispute

Since Osiz technologies and the Clientele realize that there is work involved in achieving every milestone of the project and completion of every module, a refund would not be possible for the work already completed. Osiz technologies make sure that in case of a project termination on a mutual basis, the client has control of all the work done till that date, if paid for further development, is returned.

Osiz technologies also respect a decision made by a client to works with a different provider within 12 hours of the project initiation. In such a scenario Osiz technologies would full refund the amount for the project that has been paid. If a project is cancelled or postponed, all monies paid are retained by Osiz technologies and if applicable, a fee for all work completed beyond what was already paid for shall be paid by the client.